Support

Something not working, or something you can't find? Write to us. A person reads every message.

support@hellomynameis.io

Tell us what phone you have and roughly what you were doing. We usually answer within two working days.

Common questions

Do I need an account?
No. You can browse everything nearby without one. You need an account to contact a company, to be visible to companies, or to use the app as an employer.

Why does the app want my location?
To show you what is near you. It is only used while the app is open, and companies never see it - only a rough distance. You can turn it off any time under Me → Location.

Nothing shows up nearby.
Check that location is on, and that discovery is not paused under Me → Location. Public job openings are currently available in Denmark, Sweden and Germany; elsewhere you will only see open doors from companies using the app.

How do I stop being visible to companies?
Under Me, switch off “Visible to companies”. Nobody can see you until you switch it on, and switching it off takes effect at once.

How do I delete my account?
Under Me → Account & privacy → Delete my account, or follow the steps on the delete account page.

I’m a company. Is there a fee?
Not at the moment. The app is launching first in Denmark, Sweden and Germany; write to us if you would like to be among the first companies on it.